Key Account Manager – QSR, Coffee & Tea Shops

About the role

Unox China, a market leader in high‑end professional ovens, is looking for an energetic Key Account Manager to drive sales within the QSR, coffee and tea shop market across China. Reporting to the Regional Key Account Director, you will manage the full sales cycle and build strong relationships with key decision‑makers.

Key responsibilities

• Build, maintain and expand professional relationships with decision‑makers in QSR chains, coffee and tea shop operators, franchise owners, developers, procurement teams, operations leaders, culinary teams, consultants and contractors.
• Manage the complete sales cycle from opportunity identification, concept development, product specification, demonstrations, proposal preparation, value engineering, negotiation, order placement to business closure.
• Develop strategic account plans for selected brands and franchise groups, setting clear revenue targets, growth objectives and pipeline opportunities.
• Identify and develop new business opportunities with domestic and international brands expanding across China, ensuring early engagement in store openings, roll‑out programs and renovations.
• Provide accurate monthly sales forecasts, pipeline updates and account development plans to support production planning and business decisions.
• Coordinate closely with corporate chefs, service, operations, marketing, finance, regional management and the head office in Italy to deliver demonstrations, technical support and successful project execution.
• Represent Unox at customer meetings, chain reviews, industry exhibitions, trade fairs and networking events to strengthen brand awareness.

Required profile

• Bachelor's or Master's degree in Business Administration, Economics, Engineering, Hospitality Management or a related field.
• Proven experience in key account or chain account management, B2B sales or business development within QSR, coffee shop, tea shop or foodservice equipment industries.
• Strong understanding of the QSR, coffee and tea chain landscape in China with established networks among operators, franchise groups and procurement teams.
• Experience managing complex sales processes involving multiple stakeholders from headquarters engagement to commercial negotiation and rollout.

Required skills