Graduate Installation Engineer - Field Service (Semiconductor Equipment)

About the role

Applied Materials, a global leader in materials science and engineering solutions for semiconductors and advanced displays, is hiring a Field Service Engineer (Customer Engineer) for its graduate programme. The engineer acts as the direct liaison with customers, helping install, maintain and upgrade equipment, using digital analytics for troubleshooting and applying basic diagnostic techniques. The role is based in Beijing, Chengdu, Hefei, Shanghai, Shenzhen or Wuxi, with 70-85% travel.

Key responsibilities

• Assist senior engineers in installing customer equipment, performing scheduled preventative and corrective maintenance, and upgrading equipment
• Provide daily machine maintenance, technical support and fault handling for customers
• Travel to domestic and overseas customer sites, 70-85% of the time
• Complete technical training, safety training and on-the-job learning
• Meet on-site safety and environmental requirements and complete other reasonable tasks assigned by the company

Required profile

• 0-1 years of work experience in customer or field support
• Bachelor's degree preferred in electronics, automation or mechanical engineering
• Good English communication skills
• Ability to work in a clean room with appropriate PPE (coveralls, hoods, boots, safety glasses, gloves, respirators, aprons, face shields)

Required skills

• Basic knowledge of pneumatics, hydraulics, electronics, vacuum or thermodynamics, with a willingness to learn
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)