Technical Support Engineer

About the role

This Technical Support Engineer position reports to the Sales Support Manager and supports the assigned sales organisation (division and market) and its customers during the proposal process. The engineer acts as a key technical resource in the assigned area, preparing technical product descriptions, cost estimates and final documentation. The work model is onsite.

Key responsibilities

• Rapidly support domestic sales by providing technical solutions, data sheets and appearance drawings.
• Provide motor quotations and sign the technical agreement with the client.
• Coordinate with the backend department to evaluate the feasibility of complex technical solutions.
• Support sales visits to clients and gather market demand.
• Support the sales promotion of new products and solutions.

Required profile

• Bachelor's degree or above, majoring in Mechanical Engineering.
• Proficiency in spoken and written Chinese, and strong spoken and written English.
• Proactive, positive and able to work independently; skilled in communication and willing to work with people from diverse cultural backgrounds.

Required skills

• Computer and office automation operations.
• 2D/3D drafting software.