Technical Account Manager

About the role

As a Technical Account Manager at LexisNexis Risk Solutions, you will act as the primary technical liaison for our clients, helping them maximise the value of our risk analytics and identity verification solutions. You will work in a collaborative environment that encourages innovation and continuous learning.

Key responsibilities

• Communicate directly with client technical and business teams to understand requirements and provide tailored technical recommendations.
• Proactively monitor client transactions and processes, perform detailed analysis, and deliver actionable insights to technology, customer, and business leaders.
• Partner with internal teams to present a unified LexisNexis experience to clients.
• Engage clients in assessing business needs, recommending software and process optimisations, and identifying training requirements.
• Analyse usage patterns and provide recommendations to ensure customer satisfaction while aligning with LexisNexis strategies.

Required profile

• Strong client‑facing experience with the ability to translate business needs into technical solutions.
• Proactive attitude towards monitoring and analysing client data.
• Excellent collaboration skills to work across multiple internal stakeholders.
• Ability to deliver clear recommendations and training guidance.

Required skills

• LexisNexis Bridger Insight XG (OFAC software)

What we offer

• Supportive and empowering company culture.
• Opportunities for professional development and career growth.
• Access to cutting‑edge risk analytics technology.