Technical Account Manager (China) - AI / API Platforms

About the role

Cygnify is partnering with a leading AI-driven technology company to hire a Technical Account Manager based in China. The role supports strategic enterprise clients by acting as a trusted technical advisor to engineering, product and R&D teams, helping them unlock value from advanced AI solutions and scale API integrations.

Key responsibilities

• Serve as the primary technical point of contact for strategic enterprise accounts
• Build strong relationships with engineering, product and platform teams
• Identify and drive API adoption, integration opportunities and usage growth
• Lead business and performance reviews with senior stakeholders
• Provide product updates, insights and technical guidance to clients
• Support onboarding, integration and issue resolution with internal teams
• Monitor usage trends and proactively identify risks and optimization opportunities

Required profile

• 5+ years of experience in Technical Account Management, Solutions Engineering or Customer Engineering
• Experience managing enterprise or strategic accounts
• Fluent in Mandarin and English
• Good to have: background in Computer Science, Engineering or related fields

Required skills

• Strong understanding of APIs (REST/gRPC), cloud platforms and developer ecosystems
• Ability to explain AI/ML concepts to technical and business audiences
• Strong stakeholder management and communication skills
• Good to have: experience with high-scale API platforms and exposure to AI/ML or data platforms