Strategic Account Manager – Home & Commercial

About the role

Serves as the primary customer contact for assigned CSA Group accounts, driving growth of services across home and commercial sectors. Manages a portfolio of large accounts, coordinates activities to present a unified face to customers, and develops strategic plans to meet corporate objectives.

Key responsibilities

• Initiate and manage the sales process, responding promptly to client inquiries and presenting CSA Group services.
• Develop and execute account strategies, forecast sales opportunities, and create cost proposals using questionnaires and worksheets.
• Maintain accurate client records in the shared sales database and provide regular sales, expense, and visit reports.
• Identify growth opportunities, monitor competitive trends, and collaborate with operations for seamless service delivery.
• Travel up to 50% of the time, including weekends, to meet clients and attend trade shows.

Required profile

• Bachelor’s degree and at least six years of sales experience or equivalent industry background.
• Proven track record of consistently exceeding sales targets.
• Experience engaging senior-level stakeholders in large organizations.
• Strong initiative, confidentiality, and ability to manage multiple projects independently.

Required skills

• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Experience using CRM database applications for sales tracking.