Strategic Account Manager – Home & Commercial

About the role

The Strategic Account Manager will be the primary contact for CSA Group’s home and commercial customers, driving growth within existing accounts and creating new opportunities. The role requires coordinating all CSA Group activities for assigned clients to deliver a seamless, single‑point experience.

Key responsibilities

• Initiate and manage the sales process, providing timely information and proposals to existing clients.
• Identify growth opportunities within assigned accounts and develop strategies to secure new business.
• Prepare cost proposals and maintain accurate client files in the shared sales database.
• Communicate market trends, competitive insights, and sales forecasts to management.
• Provide written and verbal reports, including sales, expense, and customer‑visit summaries.

Required profile

• Bachelor’s degree with at least 6 years of sales experience.
• Proven track record of consistently exceeding sales targets.
• Experience engaging senior‑level stakeholders in large organisations.
• Strong initiative, organisational skills and ability to manage multiple projects independently.
• Demonstrated confidentiality and professionalism in previous roles.

Required skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Experience using sales CRM tracking software and CRM databases.