Senior Product Manager - Omnichannel Fulfillment

About the role

Flexport is looking for a Senior Product Manager to lead its Omnichannel Fulfillment business. In this role you will define the vision and roadmap for outbound fulfillment solutions that enable faster, more efficient deliveries for merchants worldwide. You will work closely with engineering, design, operations and data science teams to bring these products to market.

Key responsibilities

• Define the holistic vision, goals and roadmap for outbound fulfillment products.
• Own end‑to‑end product lifecycle from ideation, requirements writing, launch and iteration.
• Collaborate with engineering, design, operations and data science to prioritize and deliver scalable solutions.
• Gather and synthesize customer and market insights to guide product direction.
• Communicate strategy and progress to C‑suite leaders and external stakeholders.
• Mentor junior product managers and help shape the overall Omnichannel product strategy.

Required profile

• 5+ years of product management experience, preferably in e‑commerce or logistics.
• Proven ability to lead cross‑functional teams and deliver complex projects.
• Strong communication skills and ability to influence without authority.
• Experience mentoring other product managers.

Required skills

• Hands‑on experience with AI or large language model (LLM) technologies.
• Familiarity with agile product development methodologies.