Senior Consultant - China CRM Suite Implementation

About the role

Veeva Systems is a leading cloud‑based provider for the life‑sciences industry, expanding its China marketing operations since 2011. The Senior Consultant will lead the full‑lifecycle delivery of Veeva’s CRM suite for a range of life‑science clients in Beijing, focusing on requirement analysis, solution design, and implementation of the China CRM AI Agent.

Key responsibilities

• Manage project resources, timelines, and costs while identifying critical paths and dependencies.
• Serve as the primary bridge between internal product teams, external stakeholders, and software development groups.
• Gather and translate business and technical requirements to drive accurate solution design and limit rework.
• Lead the implementation and successful delivery of the China CRM AI Agent.
• Maintain documentation for both technical and non‑technical audiences and create Requirement Traceability Matrices.

Required profile

• Bachelor’s or master’s degree in Computer Science or a life‑science discipline.
• Minimum 8 years of IT or system management experience, including at least 3 years in life‑sciences.
• Over 5 years of customer‑facing experience with strong negotiation and communication skills.
• Proven ability to work independently in a fast‑moving environment and adhere to time constraints.

Required skills

• Familiarity with mainstream AI technologies.
• Experience with CRM or events product implementations.
• Knowledge of product implementation processes and agile/scrum methodologies.
• Experience managing WeChat implementation projects (nice to have).