Sales Executive

About the role

The Sales Executive at KONE is responsible for building and maintaining customer relationships, expanding KONE's market presence, and driving sales opportunities across the assigned territory.

Key responsibilities

• Proactively develop and create customer relationships within the assigned area of responsibility.
• Accountable for strengthening KONE's position in the customer base and market area.
• Create and communicate leads and sales opportunities for the entire KONE sales team, including cross‑selling initiatives.
• Ensure customer satisfaction and resolve complaints in collaboration with the broader KONE team.
• Document customer and contact information while maintaining accurate customer data.
• Manage leads, opportunities, orders, and contracts to meet sales budget and pricing targets.
• Validate order contents against negotiated terms, conditions, quality, and safety requirements.
• Oversee hand‑over to installation, maintenance, or engineering with complete and correct information.
• Maintain comprehensive information on opportunities, tasks, and visits.
• Provide timely and accurate reporting of sales activities.
• Support the finance function in money collection and related processes.