Process Support Engineer - Display CVD (Hefei / Wuhan / Chengdu)

About the role

Applied Materials, a global leader in materials science and engineering solutions for semiconductors and advanced displays, is hiring a Process Support Engineer for its Display CVD business. The position is based in Chengdu, China, with Wuhan also listed, and involves on-site customer support and process engineering work.

Key responsibilities

• Provide high-visibility customer support through on-site installations, system diagnosis and the service and repair of complex systems and equipment.
• Work closely with the customer to develop leading-edge manufacturing processes for advanced semiconductor chips.
• Create hypothesis experiments and designs of experiments (DOE), analyse data with statistics and compile reports with high-level conclusions on process engineering experiments.
• Troubleshoot complex problems, perform root cause analysis and resolve process engineering and customer product issues.
• Communicate with internal stakeholders and the customer to build relationships and establish trust.
• Serve as a resource for junior colleagues and a liaison between the customer and the business unit, and may lead small projects with manageable risk and resource requirements.

Required profile

• Bachelor's degree in chemistry, physics, materials engineering, optoelectronics or a related field.
• 4 to 7 years of experience in the display fab or equipment industry.
• Strong interpersonal and communication skills, able to explain sensitive information and build consensus among project stakeholders.
• English communication proficiency preferred.

Preferred qualifications

• Master's degree in a related field.

What we offer

• Full-time position with travel of about 25% of the time.
• Relocation eligible.
• A supportive work culture that encourages learning, development and career growth.