PA Manager PA经理
IHG Hotels & Resorts · Xian autonome li de Lingshui
Job description
About the role
We are looking for a PA Manager to oversee the cleanliness and presentation of public areas, guest rooms and suites at our InterContinental hotel in China. The role combines hands‑on housekeeping duties with guest‑service excellence and team leadership.
Key responsibilities
- Inspect public areas, guest rooms, suites, equipment and linens to ensure they are clean, tidy and in good condition, and suggest improvements to the team.
- Perform all routine housekeeping duties, including bed making, vacuuming and general cleaning, to guarantee guest satisfaction.
- Handle guest complaints and special requests promptly, aiming for 100 % satisfaction.
- Cater to the special needs of guests, VIPs and repeat visitors, ensuring personalized service.
Required profile
- High school, secondary or equivalent education.
- Minimum of 1 year experience in a housekeeping department.
- Completed management‑position training or prior experience in a supervisory role.
- Ability to speak the local language fluently.
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IHG Hotels & Resorts
Xian autonome li de Lingshui
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