Official Flagship Store Operations Supervisor

About the role

CooperVision is seeking an experienced professional to take overall charge of its official flagship stores on major Chinese e‑commerce platforms such as Tmall and Douyin. The role involves driving daily store operations, planning campaigns, managing inventory, and achieving sales targets while ensuring compliance with platform policies.

Key responsibilities

• Oversee daily operations, traffic acquisition, and sales performance of flagship stores across Tmall, Douyin and other platforms.
• Develop and execute monthly/quarterly operation plans, promotion strategies and event proposals.
• Manage content operations, livestreaming, product listings and page optimization to improve conversion rates.
• Lead a cross‑functional team, coordinate with platform account managers and monitor competitor activity.
• Monitor core KPIs such as sales volume, gross profit, conversion rate and average order value.

Required profile

• Bachelor’s degree or higher.
• Minimum 5 years of end‑to‑end operation experience for flagship stores on Tmall, Douyin or equivalent platforms.
• Proven track record in full‑cycle store management, target breakdown, campaign execution and inventory rhythm control.
• Strong data‑analysis capability to refine operational strategies.

Required skills

• Data analysis.
• E‑commerce platform management (Tmall, Douyin).
• Campaign planning and execution.
• Inventory scheduling and control.
• Content operations including livestreaming and product page optimization.