ITOT System Release Associate Manager

About the role

Roche is looking for an ITOT System Release Associate Manager in Shanghai. The role plans and coordinates local activities before, during and after deploying Product Increments (PI) into the site-specific ITOT system landscape, while taking compliance requirements into account to keep business processes running smoothly.

Key responsibilities

• Plan and facilitate PI releases: define a cross-system strategy, monitor progress and KPIs, coordinate site-specific planning and execution, and act as the main point of contact for escalations.
• Conduct the site-specific technical impact assessment and ensure production and packaging are possible during downtime.
• Work with the ITOT leadership team to give expert teams budgets and time, and align priorities, impacts and downtimes with technical, planning and business stakeholders.
• Ensure compliance with local and global regulations together with QA functions.
• Manage the product backlog and roadmap: define and prioritize requirements, maintain the backlog, communicate S4 features to ARTs, and keep PIs aligned with the local roadmap and delivery deadlines.
• Provide on-site and remote support for ASPIRE systems, troubleshoot interfaces (MES, EWM, S/4), and manage risks and problems during the PI cycle, including workarounds and escalation to global teams.
• Take part in inspections, audits and quality events, and coordinate problem management during downtime, cutover, Return2Service and Hypercare.
• Lead retrospectives and post-PI reviews and promote agile best practices and continuous improvement.

Required profile

• Bachelor's degree in Computer Science, Electrical Engineering (Automation), Applied Computer Science, Business Informatics, Engineering or a comparable degree.
• 10+ years of experience in production and quality-related processes with ERP and ITOT system development, service management (ITIL) and data processing.
• Proven project management skills, team player, flexible, proactive and curious about new technologies.
• Clear communication with non-technical stakeholders and customer service experience.

Required skills

• Very good knowledge of SAP S/4 (ERP), EWM and the ITOT system landscape.
• Very good knowledge of standard software and of pharma production and quality processes.
• Very good English.