Director, Product Management, Customer Acquisition and Engagement

About the role

Mastercard Loyalty Solutions, a leading provider of loyalty and rewards services to financial institutions across the Asia Pacific region, is seeking a Director to lead product management for customer acquisition and engagement. The role focuses on developing and managing the rewards platform for local issuers while collaborating with the global rewards product team.

Key responsibilities

• Develop and manage the rewards platform product for local issuers.
• Work with the global rewards product team on design, development and implementation through the global rewards platform.
• Become the expert on best‑practice loyalty and continuously explore new methods, business models, marketing tactics and technologies.
• Make continual recommendations to keep the business model relevant and responsive to the Greater China marketplace.
• Achieve budget and program KPI goals, including driving sales and managing margins.

Required profile

• Bachelor’s degree or above.
• Extensive experience in the rewards/payment industry.
• Strong communication skills.
• High energy level and goal‑oriented mindset.
• Proven project‑management skills with attention to detail.