Customer Engineer III – ETCH Equipment

About the role

As a Customer Engineer III – ETCH at Applied Materials, you will act as the primary liaison with customers, installing, maintaining and upgrading advanced semiconductor and display equipment. You will use digital analytics and basic diagnostics to troubleshoot equipment and ensure optimal performance.

Key responsibilities

• Install, maintain and upgrade customer ETCH equipment.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Collaborate with senior engineers and customers to understand process roadmaps and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers to ensure smooth operations and high‑quality service.

Required profile

• Associate degree, military technical training, field service experience or trade certification.
• 4‑7 years of experience in the semiconductor or equipment support industry.
• Valid driver’s license and ability to obtain a passport for travel.
• Willingness to meet on‑site safety, environmental and COVID‑19 protocols.

Required skills

• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum and thermodynamics.
• Proficiency with hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word and PowerPoint.

What we offer

• Supportive work culture that encourages learning, development and career growth.
• Comprehensive health and wellbeing programs for employees.
• Opportunities to work with cutting‑edge technology in a global leader.