Customer Engineer – DDP

About the role

Applied Materials, the global leader in materials science and engineering solutions, is seeking a Customer Engineer – DDP to support semiconductor equipment in Shaoxing, China. The role involves installing, maintaining, and upgrading customer equipment while collaborating with senior field service engineers.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer/field service support experience.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques for electrical and mechanical systems.
• Interpretation of electrical and mechanical schematics.
• Use of hand tools and digital multimeters.
• Proficiency with Microsoft Excel, Word, and PowerPoint.