Customer Engineer (C1) – Field Service Role

About the role

As a Customer Engineer (C1) you will act as the direct liaison with Applied Materials' customers, installing, maintaining and upgrading advanced semiconductor equipment while using digital analytics to troubleshoot issues.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot equipment issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• Basic mechanical aptitude and willingness to learn electrical and mechanical schematics.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Microsoft Excel, Word, and PowerPoint.
• Ability to read electrical and mechanical schematics.
• Use of hand tools and digital multimeters.

What we offer

• Supportive work culture with learning and development opportunities.
• Full‑time position with 20% travel.
• Relocation assistance.
• Equal opportunity employment.