Customer Credit Risk Manager (APAC)

About the role

The Customer Credit Risk Manager leads customer credit risk assessment, credit-limit governance, order-release management and overdue receivables management for Surventis businesses and legal entities in APAC. The role controls customer credit exposure while enabling commercially sound and timely business decisions, and works closely with Sales, Business Units, local finance, the BPO provider and other stakeholders. The position is based in Shanghai and is on-site.

Key responsibilities

• Assess and monitor customer credit exposure, perform and review credit assessments for new and existing customers, and lead annual credit-limit reviews
• Manage order releases, review requests for new or increased credit limits and oversee blocked sales orders
• Support collection of overdue receivables, analyse overdue ageing and escalate material cases
• Act as local CCRM owner for BPO activities, defining responsibilities, review points and escalation paths
• Maintain credit data across SAP FSCM, GetPaid and master-data systems, prepare regular reporting and own the local control environment
• Lead local CCRM resources, provide training and support succession planning
• Represent local requirements in regional and global finance-transformation initiatives and act as principal local contact for customer credit risk in Mainland China

Required profile

• Bachelor's degree in Finance, Accounting, Economics, Business Administration or a related field; a professional qualification in accounting, finance or credit management is preferred
• Approximately 10-12 years of progressive experience in customer credit risk, credit control, accounts receivable or collection management
• At least 3-5 years in a management, team-lead or senior credit decision-making role
• Experience with credit assessments, order-release management and overdue receivables; experience governing BPO activities is preferred
• Experience in a multinational or matrix organisation; manufacturing, industrial or B2B sector experience is advantageous
• Native-level Mandarin Chinese and fluent business English

Required skills

• Strong knowledge of credit risk, credit control and accounts receivable processes
• Ability to analyse financial statements, cash flow and external credit information
• Experience with Smart Credit Optimizer or a comparable platform is preferred
• Strong SAP experience; knowledge of SAP FSCM and SAP S/4HANA is advantageous
• Experience with GetPaid or another collection-management system is advantageous
• Strong Microsoft Excel, data-analysis and reporting skills

What we offer

• Salary with individual benefits such as performance-related bonuses
• Company-funded supplementary health insurance, accident insurance and pension-related benefits
• Local and global development and career opportunities