Channel Strategic Account Manager

About the role

Copeland, a global climate‑technology leader, is seeking a Channel Strategic Account Manager to own and expand relationships with its most strategic customers. You will operate in complex, multi‑stakeholder environments, guiding long‑term account strategies that deliver sustained value for both the client and Copeland.

Key responsibilities

• Develop and execute long‑term, account‑specific growth plans for assigned strategic customers.
• Build and maintain executive‑level relationships across customer organisations, acting as a trusted advisor.
• Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling techniques.
• Coordinate with sales, engineering, and services teams to deliver integrated solutions.
• Leverage deep market, customer, and technical insight to identify growth opportunities and mitigate risk.
• Maintain accurate forecasts, opportunity plans, and account strategies within CRM systems.

Required profile

• Eight or more years of B2B or technical sales experience supporting complex customer environments.
• Proven success managing strategic or enterprise‑level accounts.
• Advanced consultative selling, opportunity management, and negotiation capabilities.
• Ability to engage and influence executive‑level stakeholders.
• Strong written, verbal, and presentation communication skills.

Required skills

• Proficient use of CRM tools for pipeline, forecast, and account plan management.