Business Development Manager

About the role

The Business Development Manager will drive growth within assigned customer accounts by building deep market knowledge, identifying new opportunities, and securing contract agreements. This role requires proactive engagement with customers, cross‑functional coordination, and a strong focus on delivering results in the clinical services and pharmaceutical sectors.

Key responsibilities

• Develop a comprehensive understanding of assigned customers and their marketplaces through direct exchanges, networking, publications, and industry events.
• Proactively solicit new and existing customers, leading the full sales cycle from proposal to contract negotiation.
• Create and manage account development plans, track milestones, and report progress in regular review sessions.
• Prepare call plans to maximize sales impact while minimizing acquisition costs.
• Resolve major conflicts related to service levels and billing, ensuring high customer satisfaction.
• Maintain effective cross‑divisional and global coordination with internal stakeholders.
• Provide realistic sales forecasts, keep the pipeline filled with opportunities, and communicate significant changes promptly.

Required profile

• Bachelor’s degree.
• More than 5 years of direct sales experience, preferably in healthcare, pharmaceutical, clinical services, CRO or CDMO environments.
• Experience in bidding, project selling, and client management.
• Strong communication skills in Chinese and business‑level English, both written and spoken.
• Ability to work independently and collaboratively within a complex matrix organization.
• Willingness to travel according to customer and internal meeting requirements.

Required skills