APAC Industrial Baking Center Engineer

About the role

Lesaffre, a global leader in yeasts and fermentation, is hiring an APAC Industrial Baking Center Engineer based in Shanghai. Working with the industrial sales team, you will provide technical support and customer service to national and regional industrial customers, and help develop new products and technical solutions.

Key responsibilities

• Support the industrial sales team in developing national and regional industrial customers, reporting progress and providing customer service reports.
• Visit and follow up customers to identify new product requests, problem-solving needs and customer requirements.
• Lead or join project teams to run laboratory tests, customer production line trials, bakery product development and demonstrations, and deliver technical training.
• Monitor the baking market, customer feedback, competitors, samples, industry associations and events, and advise the company on solutions.

Required profile

• Bachelor's degree or above in food science or a baking-related major; master's degree preferred.
• More than 5 years of technical experience in the bakery industry; experience on major projects or with key customers is prioritised.
• Project coordination and cross-departmental collaboration abilities.
• Excellent Chinese and English communication skills.

Required skills

• Proficiency in baking technology, formula R&D and production line technology.
• Familiarity with industry trends and regulations, and ability to solve complex technical problems.