Inside Sales Representative

About the role

The Inside Sales Representative will manage strategic service and support for assigned customers, aiming to maximize margins, increase market share, and drive solution selling. The role acts as a key liaison between suppliers and customers to build long‑term partnerships.

Key responsibilities

• Manage overall account relationships, coordinate quoting, order fulfillment, on‑time delivery, engineering support, and troubleshooting.
• Develop and execute customer strategies, leveraging supply‑chain tools such as e‑Compass, Consignments, CARES, and drive sales of synergistic products like White Space Report and PEMCO Mix.
• Own the Order‑to‑Invoice process, maintain Perfect Order Index, inventory integrity, and handle quality, credit, and financial interfaces.
• Lead quote‑to‑order activities, set pricing strategy, negotiate, and communicate price changes.

Required profile

• 4‑year degree with 2–4 years of related sales experience or equivalent.
• Strong knowledge of supply‑chain engagements and competitive market landscape.
• Ability to work under broad supervision and solve complex problems.

Required skills

• e‑Compass
• Consignments
• CARES (Customer Automated Replenishment System)
• White Space Report
• PEMCO Mix
• Reverse Logistics
• GBC (Global Business Conversion)
• ITAD (Information Technology Asset Disposition)
• Quote Center
• Quote Cover Sheet