Inside Sales Officer

About the role

The Inside Sales Officer will manage a portfolio of valued customers, primarily via telephone, to identify and secure the right products or services for their needs. The role works closely with Field Sales Representatives, supplier partners, engineers and other Arrow resources to deliver exemplary customer service and drive market share growth.

Key responsibilities

• Quote Bill of Materials (BOM) and ensure registered pricing is reflected in all quotes.
• Proactively manage assigned accounts, including tracking shipments, maintaining orders, managing backlog and expediting orders.
• Identify new sales opportunities by working with buyers and engineers, providing quotes, technical support and data sheets.
• Provide after‑sales service to ensure timely product delivery to customers.
• Collaborate with internal Arrow teams, including ADRs, FSRs and engineers, to support customers and grow business.

Required profile

• 2‑year degree with 3–5 years of relevant sales experience, or high school graduate with equivalent experience.
• Demonstrated ability to influence and interact at multiple organizational levels.
• Strong analytical skills to identify key issues from partial or conflicting data.
• Ability to work under moderate supervision and act as an informal resource for less‑experienced colleagues.