Customer Engineer (C1) – Field Service

About the role

As a Customer Engineer (C1) at Applied Materials you will act as the primary liaison with customers, installing, maintaining and upgrading semiconductor equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues on site.

Key responsibilities

• Collaborate with senior engineers to install, maintain and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems (training provided).
• Coordinate directly with customers to ensure smooth operations and high‑quality service.

Required profile

• Associate degree, military technical training, field‑service experience or trade certification.
• Basic mechanical aptitude and ability to read electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques.
• Maintenance of electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Proficiency with Microsoft Excel, Word and PowerPoint.
• Use of hand tools and digital multimeters.