Managed Services Consultant – R&D (Korean Speaking)

About the role

Veeva Systems is seeking a Managed Services Consultant to support its R&D customers using the Veeva Vault platform. This remote consulting position focuses on helping life‑science companies adopt and optimize Vault solutions while providing ongoing, ad‑hoc assistance.

Key responsibilities

• Stay current with new Veeva Vault features and implement them for customers.
• Configure Vault applications—including workflows, document types, security settings, fields, page layouts, and notifications—to meet client requirements.
• Collaborate with customer business and IT teams to understand and translate their needs into effective Vault solutions.
• Guide customers on best practices and industry standards for Vault usage.
• Act as the primary liaison between customers, implementation teams, and Veeva product groups.

Required profile

• Fluent in Korean and English, both written and spoken.
• Minimum 5 years of experience configuring, supporting, and implementing software solutions.
• Proven experience in customer‑facing roles with strong expectation management.
• Ability to work independently and remotely while handling multiple client engagements.
• Bachelor’s degree or equivalent experience.

Required skills

• Veeva Vault platform configuration and administration.

What we offer

• A mission‑driven environment focused on accelerating life‑science innovations.
• Opportunities for professional growth within a fast‑growing SaaS company.
• Fully remote work arrangement.